Learn

Learn how MemberSpark ID works. One account signs you in to every service we make.

These pages describe your account as you will use it: signing in, passkeys, organizations, privacy, and closing your account.

Signing in and joining

One door does both. The same page signs you in and joins you, so there is no separate sign-up.

You have three ways in: continue with Google, get a link by email, or use a passkey. The email link works once, for 15 minutes. Opening it proves the inbox is yours.

Joining asks one question: what should we call you? The words of the Terms you join under are recorded with your account. Then your account stands, tied to the address you proved.

There are no passwords, anywhere. Nothing to remember, and nothing for anyone to steal and reuse.

Passkeys

A passkey signs you in with your fingerprint, your face, or your device’s screen lock. Your phone or computer holds it. There is nothing to type.

MemberSpark offers you a passkey right after your first sign-in. You can add one later from your account page.

Name each passkey for the device that holds it, like “iPhone”. Your account shows each passkey’s name, its provider, and when it was added and last used.

Add a passkey on each phone and computer you use. A second passkey means losing one device never locks you out.

One passkey works at every service. It belongs to MemberSpark, not to any one service.

Replacing a lost passkey

If you lose the device that holds your passkey, the email link is your road back. Sign in with a link on your new device.

MemberSpark offers you a fresh passkey right away. Save it on the new device.

Then open your account page. Remove the lost device’s passkey, so it can never sign in again. Sign the lost device out, too.

Nobody at MemberSpark can sign in as you, reset your account, or open your data. Recovery is yours alone: your inbox, then a new passkey.

Getting back in

A link that has expired asks for a new one. Links work for 15 minutes, and each works once.

A link signs in the browser that opens it. Open it on the device where you want to sign in.

If you asked on one device and opened the mail on another, that browser signs in instead. A button then sends that browser on to the service you came from.

A link that never arrives is usually in the junk folder. You can send again after a short wait.

If a mail app opened the link inside itself, open the same link in your real browser. Passkeys and Google need a real browser.

Your account and settings

Your account page is the home of everything MemberSpark holds for you.

It shows your name and your email address. You can change your name in place.

To change your email address, you prove it is you first. We send a link to the new address. Until you open it, the old address stays your sign-in address. When the change lands, the old address gets a notice.

Once a year, your account page asks whether your address is still yours. Moving while the old inbox still works is the easy road.

Your account page also lists the services you have used, and your recent activity: sign-ins, passkeys, email changes, keys.

You can stop sharing with any service on the list. That service stops getting your name and email address, and its sign-ins for you end. It keeps your work there under its own rules.

Signing out

Signing out on this device signs you out of everything on it. MemberSpark and every service on that browser end together, with one tap. Use it on a shared computer.

Signing out everywhere ends your sign-in on every device and every service. It asks for no proof: it can only make your account safer.

Your AI keys are separate. Signing out everywhere offers a tick: also revoke my AI keys. Tick it, and every key stops. Leave it, and your keys keep working.

Your account page shows every device that holds a sign-in. You can sign any one of them out from there.

Organizations and member lists

Your organizations page lists every group you belong to. It shows your role in each, and whether you are paid up.

An organization can invite you by email. The invitation waits on your organizations page until you accept or decline it. An invitation never adds you on its own.

When you join, the group’s connected services see your name, your role, and your paid-up standing. The invitation page names the services before you join.

If you run a group, you can create an organization and invite its members. You can add a list of names and addresses; nobody on a list is emailed until you choose them and send.

Leave any organization from its page. Your place there ends, and the group’s services stop seeing you as its member.

“No organization may add me”

Your account carries one setting: who may add you to an organization.

The standard setting is “Organizations may invite me. I join when I accept.”

The other is “No organization may add me.” With it set, no organization can invite you at all.

You can change it any time on your account page.

Dues standing: “paid up until”

Some organizations charge dues. MemberSpark keeps one fact about them: the date you are paid up until.

One product sets the date: the one your organization chose to record its dues. Pay there, and the date moves in MemberSpark. Every connected service then sees the same standing.

Your organizations page shows the date in words: “Paid up until March 31, 2027”, or “Not paid up”. A date runs to the end of that day in the organization’s own time zone.

While a dues product is connected, the date cannot be edited by hand in MemberSpark. It is kept where the dues are recorded.

Your privacy

MemberSpark holds what sign-in needs: your name, your proven email address, your passkeys, the services you have used, your organizations and roles, your paid-up dates, and the AI keys you have made.

It never holds a service’s own work. Your galleries, applications, bookings and books stay in the services that made them.

It holds no passwords. There are none.

Our privacy officer answers for all of it, at privacy@memberspark.ca. The Privacy page names what is kept, and for how long.

You can download everything MemberSpark holds about you from your account page. It asks you to prove it is you first, then shows one plain page that prints cleanly, and the same facts as a file.

Staying safe

Tell MemberSpark when a device is shared. At your first sign-in on a new browser, it asks whether the device is your own. Say it is shared, and your sign-in ends when the browser closes. No passkey is offered there.

Watch for the “Was this you?” email. It arrives when a new device signs in, a passkey is added, or an AI key is made. If it was not you, its links sign you out everywhere, remove passkeys you do not know, and revoke your AI keys.

An AI key lets your own AI act for you in one service. Make keys from your account page. A key is shown once. Revoke any key the moment you stop using it, and see when each was last used.

Check the address before you sign in. MemberSpark’s door is always at memberspark.ca, and a link from your email opens there too.

Closing your account

Closing your account deletes it. Your account, your passkeys, and your AI keys go, and so does your place in every organization.

Each service keeps its own work under its own rules. Closing here does not delete what a service holds; your account page says what each one does before you confirm.

One thing can block a closing: owning an organization. Transfer it to another member, or close it, first.

Closing asks you to prove it is you, and to tick one box: “I understand this cannot be undone.” It cannot be undone.

When it is done, your email address is free. You can join again with it, as a new account.